Posted in "Thursday Blog"

Thursday Blog 31.12.15 Vodafone customer care stinks…

Customer care services are mostly nightmares for us, the end users who are not savvy in all types of techy babblings and terms. But Vodafone customer care tops them all I believe.

My brother got an offer from them for a SIM for a family member back in 2011 I think, sorry have not laminated the documents, have lost them I believe by now. Well, they added my name as Mrs. Sharmishtha Basu, and every time their dumb customer care executives called me (that will be once a month till we shifted to Hyderabad and lost that number due to non-payment of bill) I asked them to rectify my name as Miss Sharmishtha Basu because I am not married but they ignored, and kept addressing me as Mrs. Sharmishtha Basu.

Well, for reason known to himself bro did not/ could not pay the bills so the number was dangling, once we returned to Kolkata I felt its need and asked them how much money will I have to pay them.

This time their response was STUPENDOUS, they addressed me as Mr. S. Basu and told me that my bill has been cleared. Well, being a little fidgety type I instantly mailed them, asking them to answer me in clear language what did they mean by bill being cleared because I have not paid any money and I am not Mr. S. Basu.

Their answer came asking me to go the nearest Vodafone store. This is how brilliantly cooperative Vodafone is and how amazing their customer care is, their customer is telling them again and again that she is unmarried and they keep addressing her as Mrs

I REALLY LOATHE VODAFONE.

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Author:

A bookworm transformed into an addicted writer. I love to write and illustrate them myself. By love I mean love, no half-hearted relationship, a full-fledged, passionate love, I can’t pass two days in a stretch without writing/painting (cyber), just feel empty like lovers do when their lovers are away on a tour! Even though I am thoroughly enjoying self-publishing with amazon, but if you like my work and want to publish my works in your magazine, books or better if you want to publish a book of my works please make me very happy by contacting me. Or if you want to sell my works on commission basis only!! contact me, I will be quite relieved. Honestly writing and selling your own work is a very BORING combination. So you are more than welcome! Mail me @sharmishthabasu@hotmail.com, sermistabasu@gmail.com or go to- my blog (I have 16 blogs in wordpress, all active, some on daily basis, every one on weekly basis screaming and vowing my LOVE for writing and painting- this one is first-born, so special) mydomainpvt.wordpress.com (You will get the link to my remaining blogs there) or you can check out my ezines- monthly- Agnishatdalezine.wordpress.com And Agnijaat.wordpress.com if you want fb you can go to my page facebook.com/sermistabasu, linkedin- linkedin.com/authorsharmishthabasu my email id sharmishthabasu@hotmail.com and sermistabasu@gmail.com I am in goodreads and completelynovel too http://www.goodreads.com/sharmishthabasu http://completelynovel.com/sharmishtha-basu http://amazon.com/author/sharmishthabasu I guess I said enough about myself, right? You will forget if I stuff too much here, so if you are curious to know this humble creature just join me in my blogs :)

I LOVE TO READ AND RETURN COMMENTS. SOME OF MY READERS DONT LEAVE URL, IF THEY START LEAVING URL I WILL JUST LOVE TO READ THEIR WORKS TOO.

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